At David Austin^®, we’re here to support you throughout your rose-growing journey, from choosing the right variety to caring for your plants once they arrive.

Over the Christmas period, our Customer Service team will be taking a short break from 24th December until 2nd January. During this time, our telephone lines and live chat will be unavailable.

Our website remains full of helpful guidance, and many common questions can be answered using the support and help sections available on this page. These resources are always open and designed to offer quick, practical assistance whenever you need it.

You’re also very welcome to contact us by email during this period. We’ll begin responding from 2nd January, and while replies may take a little longer as we work through enquiries, we’ll be in touch as soon as possible.