Join Our Team


Just like our roses we are always growing. We are currently looking for people to join our team - our opportunities can be found below.

Visitor Centre, Ecommerce, Wholesale, Licensing, Brand & Community, Customer Services

Customer Services Advisor

Why David Austin Roses?

David Austin Roses Limited is a world-leading breeder of fine English Roses. A family business based in the Shropshire countryside, the company has over 200 varieties of roses to its name.  

In 1961, David Austin Snr (1926-2018) introduced his first English Rose, ‘Constance Spry’. Now, nearly 60 years on, his collection of English Roses are celebrated throughout the world, winning a plethora of awards for their exceptional beauty, delicious fragrances and outstanding garden performance.
 
If you feel like you have the right talent to be part of the David Austin Roses family then we would love to talk to you about how we can help you build your career.

Primary purpose:

As a Customer Services Advisor you will support customers who contact David Austin Roses through a variety of customer contact channels, including Phone. Email, Live-Chat and Social Media. You will provide expert advice together with supporting customers who wish to make a purchase or who have an enquiry.
We are currently looking for people to work a mixture of hours, including evenings and weekends.

The role:

Provide expert advice:
•   Provide information and advice relating to products, growing conditions, etc.
Support sales:
•   Support customers wishing to make a purchase
•   Provide information about additional products e.g. food, tools, planting, pruning
•   Take payments
•   Arrange refunds where appropriate
•   Deliver brand qualities
•   Represent the David Austin Roses brand standards
Customer Engagement:
•   Provide a friendly professional service to customers

Key Skills and Competencies:

•   Written and oral communications
•   Relationship building and management
•   Customer orientated
•   Flexible approach to work
•   Working as part of a team
Experience:
•   Customer Service skills
•   Working across a variety of customer contact channels

Finance, Technology, People & Culture, Facilities, Procurement

No current opportunities

Please check back again soon as we update our opportunities regularly.

Breeding, Trialling, Research & Development

No current opportunities

Please check back again soon as we update our opportunities regularly.

Stock Control, Supply Chain, Field Teams

General Horticulture Worker – Production Operative

Why David Austin Roses?

David Austin Roses Limited is a world-leading breeder of fine English Roses. A family business based in the Shropshire countryside, the company has over 200 varieties of roses to its name.  

In 1961, David Austin Snr (1926-2018) introduced his first English Rose, ‘Constance Spry’. Now, nearly 60 years on, his collection of English Roses are celebrated throughout the world, winning a plethora of awards for their exceptional beauty, delicious fragrances and outstanding garden performance.
 
If you feel like you have the right talent to be part of the David Austin Roses family then we would love to talk to you about how we can help you build your career.

Primary purpose:

The role of General Horticultural Worker within Production is focussed on growing, picking and despatching roses to our customers.

Your day to day:

  • As a General Horticultural Worker you will be working in the packhouses, fields and outside on the container beds in all weathers (PPE provided.)
  • Working in the field – general horticultural work including planting, weeding, wood cutting and nipping out.
  • Being part of a team on the production line preparing, packing and despatching our potted and bare root roses.
  • You will also pot, prune, grade and pick roses.
  • General rose plant husbandry and any other rose related jobs including nursery hygiene (sweeping, cleaning, pot throwing).

What you bring to the team:

  • You’ll be a great team player who enjoys working collaboratively, as well as being happy to work independently within the field as needed.
  • Previous experience of working within a manual/production environment, with the ability to work to targets and deadlines.
  • You’ll have an eye for detail and quality, and be able to work alongside your colleagues at the team pace to ensure targets are met.
  • Experience of working within the horticultural industry with a real interest in plants.
  • Bags of enthusiasm – a willingness to learn new skills and happy to work in all weathers indoor and outdoor.
  • Flexible and adaptable – you will switch between a variety of roles within the production team.
  • Great communication skills
  • Driven and hard working

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At David Austin Roses we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about one of our roles but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or another role.

If you’d like to apply for any of the above roles, or if you’d like to introduce yourself, please send your CV to recruitment@davidaustinroses.co.uk.

BLOOM is our commitment to the future.

It’s an ambitious socially responsible plan, focussing on bringing everything we do for our people, our planet, the wider community, and gardeners of the future under one umbrella. We know that as growers of natural products, we have a duty to care for the environment. We continually work on ever-growing our responsible decision making, using our business as a force for good.

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