Press & Enquiries
Whether you are getting in touch with a press enquiry, have a question for our team or simply are not sure who best to speak to, you will find the right place to start below.
For questions about an order, delivery, our roses or caring for them, please contact our Customer Services team at help@davidaustinroses.co.uk.
For press, editorial, media and PR enquiries, please contact press@davidaustinroses.co.uk.
Our press office is looked after by Irby Rubenstein, who works closely with our team here at David Austin® Roses.
Press images
We have a lovely collection of photographs of our roses and gardens, gathered over many years and through the changing seasons.
If you are looking for an image for an editorial feature, please write to our team in Albrighton at enquiries@davidaustinroses.co.uk. Tell us a little about what you are looking for, where the image will appear and any relevant details about the publication or project, and we will see what we can find.
Our images are available for agreed editorial use and should always be credited to David Austin® Roses. They may not be altered or manipulated, used in advertising, on packaging or merchandise, used in a way that suggests endorsement, or used to train artificial intelligence systems. Permission applies only to the use agreed with us.
Enquiries from outside the United Kingdom
If you are writing to us from elsewhere in the world, just let us know where you are based. We will make sure your enquiry finds its way to the right people.
You can reach us at enquiries@davidaustinroses.co.uk. We aim to reply within five working days.
Yes, and we would be delighted to welcome you.
Our gardens and Plant Centre are here at our home in Albrighton, Shropshire. You will find opening times, directions and everything else you need to plan your visit on our Visit Us page.
If you have a commercial film or photography project in mind, please write to us at enquiries@davidaustinroses.co.uk.
Tell us a little about what you would like to do, when you hope to visit and how the photographs or film will be used. We cannot accommodate every request, but we will consider what may be possible.
We quite understand the wish to name a rose after someone special. Roses become part of so many of life’s occasions – planted for a wedding, a new home, an anniversary, or simply in memory of someone much loved.
We are not able to offer a commissioned or commemorative naming service. A new David Austin® rose is the result of many years of breeding and careful selection, and only a handful are eventually chosen for introduction. Finding the right name is one of the final parts of that journey.
If you would like to explore commemorative plant naming elsewhere, the Royal Horticultural Society has some helpful information and guidance.
We have always believed in the good that gardens can do. They bring people together, create places to enjoy and share, and can make a lasting difference to the communities around them.
We receive many requests for charitable support each year and, much as we would like to, cannot help with them all. Each year, we therefore choose to support a principal charity, alongside a small number of causes and initiatives where we feel we can make a meaningful contribution.
Closer to home, we also try to support groups and good causes within our Shropshire community whenever we can.
Explore our articles to discover the charitable work we’ve supported.
We are always grateful when people think of David Austin® Roses for a charitable or community project.
While we cannot provide roses for every request, we do try to support local groups here in Shropshire where we can. On some occasions, we may be able to offer a potted rose for collection from us in Albrighton.
If you are creating a community garden, school garden or public planting and are looking to purchase roses, our Pro Trade team can help with choosing varieties for the space and advise on trade pricing.
You can reach them through our Professional Trade Services team.
From time to time, we work with others on projects that share our love of roses, gardens and the natural world.
Our plans are usually made some way in advance, so we are not always able to take on new collaborations. You are welcome to send your enquiry to enquiries@davidaustinroses.co.uk, although we hope you will understand that we may not be able to respond to every request individually.
